Customer Service

Your Orders

See the status of every order you've placed at BIION Footwear, including whether it has been shipped, and if so an optional tracking number.

Completed Orders

See all completed orders you've placed at BIION Footwear. You can also print invoices from this page.

Warranty & Return Requests

View any return requests you've made for products you ordered from Biion Shoes.

Frequently Asked Questions

Find answers to commonly asked questions. Typically someone has already asked the same question before and you'll find your answer here. 

Contact Customer Service

Feel free to contact us directly if you have any further customer service related questions.