Customer Service

Your Orders

See the status of every order you've placed at BIION Footwear, including whether it has been shipped, and if so an optional tracking number.

View order status

Completed Orders

See all completed orders you've placed at BIION Footwear. You can also print invoices from this page.

View completed orders

Warranty & Return Requests

View any return requests you've made for products you ordered from Biion Shoes.

Warranty and Returns

Frequently Asked Questions

Find answers to commonly asked questions. Typically someone has already asked the same question before and you'll find your answer here.

View FAQ's

Contact Customer Service

Feel free to contact us directly if you have any further customer service related questions.

Contact Customer Service

Free Shipping
(US & Canada)

Easy Returns

12 Month
Warranty

100% Fit
Guarantee

Amazing
Customer
Service

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